Posts Tagged ‘anecdotal comments’

Business Still Uncomfortable With Offshoring DBA

December 10th, 2011

The 2011 survey from VanDyke Software and Amplitude Research builds on last year’s numbers, showing that most enterprise-level IT managers and administrators are not comfortable with many levels of outsourcing technology, including database management. Most cite network security as their primary concern.

The numbers from the survey show most things are roughly the same as they were last year. About a quarter of these enterprises are outsourcing technology jobs overseas (they don’t indicate how many of those are DB services). Of those who do outsource offshore, they are equally divided on whether this has a positive or negative impact on their organization’s network security (36% each on both answers). The other 28% feel there is no impact. This changes from last year, however, when 48% believed that outsourcing had a negative impact.

Does this show a trend? That’s a good question, but since this survey is generally asking about IT and not specifically about databases, it may be that more development work is what’s being outsourced. Anecdotal comments and industry experience shows this is likely the case. The survey respondents agree with that, since it shows that most of the jobs being outsourced are user support and development/programming. Less than half are outsourcing DBA, app management, and data storage/backup.

Steve Birnkrant, CEO of Amplitude Research, says “Many of those who felt there was a negative impact described a feeling of uncertainty or concern about the potential network security risk involved in outsourcing technology jobs offshore.’

Most of the offshoring is heading to India (79%) and China (40%). Most companies use multiple providers in several locations.

So do you trust your database and its administration to an overseas provider? Or would you prefer to keep your data here at home?

=== How to Find a Good Outsource Provider

Where you look for a DBA provider will depend on what you need from one. If you have the hardware infrastructure and just need an expert to it and the data it contains, you can likely find this from a small, even local service group.

If you need start-to-finish DBA, however, from cloud services or software-as-a-service (SaaS) models for your database, then you’ll need a more robust provider. In addition, if you have your own in-house services, but they are quite large or complex, then a strong team of DBA professionals is more likely what you’ll need.

The real trick is knowing what it is that you have (or need) and then matching that to a provider.